Work instructions
“Elliott and Goldman weren't satisfied by the conceptual insight: they wanted to know precisely how F1 pit teams get so good – what practices they could steal. So - now with the addition of human factor expert, Ken Catchpole – they travelled to Ferrari's HQ in Italy to meet with Nigel Stepney, Ferrari's Technical Director. One of the first things they did was play him video footage of their medical handovers and describe the process in pictures.”
This is from the book Book - Copy, Copy, Copy: How to Do Smarter Marketing by Using Other People's Ideas and it’s really great. Have you ever recorded yourself doing something and played it back for yourself to see what you could improve? You should sometimes, it’s eye-opening.
Somewhat related to this is another story: I’m currently working for a client and for some unknown reason I wrote work instructions for myself. They go something like this:
Log in on VM
Set default browser to chrome
Open anaconda prompt and launch Jupyter Notebook (should open in chrome)
Open SAS studio by clicking here (should open in chrome)
For unknown reasons, I really like this.
Every time I log on, I open the instructions, and I just execute them. There’s no thinking involved at all. Then I realized that this is exactly an implementation intention that I wrote about here in TJL #88: Fig Trees, Intentions, and Elephants.
Previous TJLs
Read my previous TJLs by following on the links down below:
TJL #6: How to remember the difference between margin and padding
TJL #7: According to Jeff Bezos there are two types of failure
TJL #27: Be aware of the spotlight effect (Daily productivity #2)
TJL #28: Start with the upper-left hand brick (Daily Productivity #3)
TJL #30: Start with writing your README (Daily productivity #5)
TJL #35: Use the Pomodoro technique (Daily productivity #10)
TJL #36: How to handle your negative feelings (Daily productivity #11)
TJL #37: Imagine the work, not the reward (Daily productivity #12)
TJL #38: Separate your writing from editing (Daily productivity #13)
TJL #41: Don't be ashamed to ask for help (Daily productivity #16)
TJL #48: Focus on interests, not positions (Daily productivity #23)
TJL #54: Change your font to Comic Sans (Daily productivity #29)
TJL #58: Manage your time proactively (Daily productivity #33)
TJL #64: Motivate yourself with these two questions (Daily productivity #39)
TJL #69: Some things are up to us and some are not up to us (Daily productivity #44)
TJL #70: Life is like picking shells on the beach (Daily productivity #45)
TJL #76: Tell yourself this in the morning (Daily productivity #51)
TJL #77: Even Marcus Aurelius struggled with distraction (Daily productivity #52)
TJL #78: It’s Not As Unfortunate As It Seems (Daily productivity #53)
TJL #79: Everything is just an impression (Daily productivity #54)
TJL #80: It’s Not As Unfortunate As It Seems (Daily productivity #55)
TJL #83: There is no harm in change (Daily productivity #58)
TJL #84: How to think about your possessions (Daily productivity #59)